Leads & sales
Manage every enquiry in a single pipeline, with the complete conversation — customer emails, your replies and internal notes — in one thread. Issue proposals your clients can accept online.
Alty
Leads, jobs, quotes, invoices, support and your team in one platform — integrated with Xero, Google and Microsoft 365, with an AI assistant and apps for iPhone and Android. Everything you need to run and grow your business.
More than a CRM: one platform for the entire business, from first enquiry to paid invoice.
Enable the modules you need; everything else stays out of the way.
Manage every enquiry in a single pipeline, with the complete conversation — customer emails, your replies and internal notes — in one thread. Issue proposals your clients can accept online.
Customers, their sites and the work you deliver for them, connected in one place. Every job, quote and invoice for a customer is available from a single view.
Prepare, revise and issue quotes as branded PDFs, then invoice on completion. Convert recorded time into an invoice in a few steps.
A shared service desk for customer requests, with inbound email routed directly to it. Respond, add internal notes and keep every ticket in context.
Record time against a job with a timer or manual entries, review unbilled hours, and invoice them without re-entering data.
Keep drawings, photos and documents with the customer, job or lead they relate to — stored securely by Alty, or in your own Google Drive.
Integrations
Alty sits at the centre of your operations and connects with the systems around it.
Two-way synchronisation with your Xero organisation — contacts, items, invoices, payments and attachments — kept current within minutes and protected by safeguards against unintended bulk changes.
Sign in with Google, and store your documents in your own Google Drive. Existing files are migrated when you make the switch.
Sign in with your Microsoft account. No new password for your team to forget.
Customer emails are filed against the correct lead or support ticket, and replies are sent from your business — one conversation rather than a chain of forwards.
Scoped API keys for your own systems, a public intake API for your website forms, and outbound webhooks through Intelligent Actions.
Allow your own AI agent to work with your support desk through the Model Context Protocol, using a dedicated key and only the permissions you grant.
See it work
An assistant that knows your business, workflows that run in one click, and the tools you already use, kept in step.
In plain English, by text or voice, on the web or your phone. Alt answers from your own records and links straight to them.
Define an action once and it’s on every lead: send the lead’s details to another system — an API, a webhook or your own provisioning — and act on the reply.
Invoices, contacts and payments sync both ways with Xero within minutes, and customer email lands on the right lead or ticket by itself.
Google, Microsoft, or a one-time code by email. No passwords to steal, reuse or reset.
The Alty apps for iPhone and Android update in real time — a colleague’s change appears as it happens.
Security
Each business on Alty has its own dedicated tenant with full data separation — built to protect your information and keep your team working.
Every business runs in its own dedicated tenant with its own isolated database, fully separated from every other organisation on the platform.
Files are encrypted at rest with a key unique to your business, and every file is encrypted individually.
Every connection is served over HTTPS with strict transport security, alongside protections against clickjacking and content sniffing.
One-time email codes, Google or Microsoft sign-in — no passwords to steal, reuse or reset. Access is role-based, and ends immediately when a member is suspended.
Alty Support can enter your workspace only when an administrator approves it, for a set period. Your team sees a notice while access is open, and every page viewed is logged.
Delivered from Cloudflare’s global network, for fast and resilient access wherever your team works — including native iPhone and Android biometric security on mobile.
Tell us about your business and our team will contact you to arrange your setup.
Not sure where to start? A short assessment of where your business loses time, with a summary report. No obligation.
Our team will be in touch shortly. A copy of your enquiry has been sent to your email address.